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Llama Bites: Having Effective Difficult Conversations

Learn strategies for managing difficult conversations in the workplace, ensuring effective communication with courtesy, respect, and clear language.

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About this course

Teach your employees and supervisors how to address difficult conversations in the workplace

Help employees know what to do when conversations in the workplace are more difficult than others with EasyLlama’s mini-course on Having Effective Difficult Conversations. Support employees who are tasked with speaking with their peers, subordinates, or even supervisors about difficult topics, like harassment and discrimination, interpersonal conflicts, critical feedback, or uncomfortable but not harassing behaviors.

4.9/545,862 RATINGS
Active Listening SkillsConflict ResolutionAnti-Bribery & Anti-Corruption
Teach your employees and supervisors how to address difficult conversations in the workplace

What You Can Expect

10 Minutes to Complete

100+ Languages Available

Instant Certificate Download

Accessible On Any Device

Preview the Course

See exactly what learners experience. Discover how EasyLlama’s engaging, scenario-based training prepares employees to confidently navigate real-world workplace situations.

Free Preview

Built to Change Behavior, Not Just Check a Box

Identify best practices for preparing for difficult conversations

Describe and use strategies for discussing difficult topics with tact and kindness

Use precise language when describing workplace behaviors that need changing

Set effective boundaries when necessary

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