Llama Bites:Having Effective Difficult Conversations
Learn strategies for managing difficult conversations in the workplace, ensuring effective communication with courtesy, respect, and clear language.
Video
10 minutes to complete
Available in over 100 languages
Instant certificate download
Mobile and tablet friendly
Teach your employees and supervisors how to address difficult conversations in the workplace
DURING THIS COURSE
Employees Will Learn:
Identify best practices for preparing for difficult conversations
Describe and use strategies for discussing difficult topics with tact and kindness
Use precise language when describing workplace behaviors that need changing
Set effective boundaries when necessary
Difficult conversations create a space for open communication between co-workers and supervisors, allowing employees to express their needs and concerns. This allows for the resolution of conflicts and misunderstandings before they become serious issues. Additionally, difficult conversations can foster trust and respect between employees, which can help to strengthen the overall team dynamic. As uncomfortable as these conversations inevitably are, approaching them using the best practices in this microtraining will make them easier and more effective.
Benefits of Workplace Training for Difficult Conversations
Difficult conversations, if handled poorly, can damage workplace relationships and contribute to a poor working environment. Properly preparing for these conversations and using the best practices recommended in this course can help employees handle these conversations with tact and kindness, preserving workplace relationships and contributing to a positive work culture.
Streamline Workflows
Build a Safe & Productive Workforce
EasyLlama full-length and mini-courses are completely mobile-friendly, allowing employees to complete courses from any device, and boosting company completion rates.
100% Mobile-Friendly Training
EasyLlama full-length and mini-courses are completely mobile-friendly, allowing employees to complete courses from any device, and boosting company completion rates.
100 Languages Available
EasyLlama's training courses offer 100 languages and authentic audio narration, allowing your employees to learn in their native language and ensuring accessibility for everyone.
Self-Paced Training Across Devices
Self-paced training enables your employees to set their own learning schedule and complete courses on their own timeline, with the option to start and stop across any device.
The most thorough training on having difficult conversations
EasyLlama’s microtraining instructs employees on best practices for having difficult conversations and gives examples for executing them, using interactive knowledge checks and real-life video scenarios. Engage employees and create a more productive workplace by addressing these important conversational skills.
Implementation
Simply buy licenses based on the number of employees you want to train every year. Get access to the dashboard immediately following your purchase! You can add them individually, send us a spreadsheet or connect with over 1,000 LMS, and HRIS providers. EasyLlama automatically sends an email invitation to each employee as well as follows up with reminders so you don’t have to.
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