Author
Rebekka Crowley

Director of Customer Experience, EasyLlama

Meet Rebekka Crowley, Director of Customer Experience at EasyLlama, where she helps organizations with her 15 years of GTM and Customer Management experience to build and launch successful compliance, security, and workplace training programs.

About
Rebekka Crowley

Rebekka Crowley is Director of Customer Experience at EasyLlama, where she helps organizations build and launch successful compliance, security, and workplace training programs. As a go-to-market and customer leader, she specializes in making complex topics clear and finding the right way to teach them to every audience. With 15 years in customer-facing roles, Rebekka brings hands-on expertise in leadership, handling difficult conversations, and turning frustrated customers into confident partners. Her goal is simple: make sure every EasyLlama customer feels supported, prepared, and set up for success.

Current Role
Director of Customer Experience at EasyLlama
Responsibilities
Customer Experience, Customer Enablement, and Building Compliance Programs
Specialty
EasyLlama Platform, Building Compliance Programs, Soft Skills, Customer Enablement
Credentials
B.A. Purdue University

What Rebekka Writes About

Building Successful Training Programs
Step-by-step advice for rolling out compliance, security, and workplace training, from planning the launch to getting employees to complete it.
Leadership and Difficult Conversations
She draws on her years in customer-facing roles to share practical tips for leading teams, handling tough conversations, and turning tense moments into productive ones.
Tips for Making Complex Topics Clear
How to communicate dense or technical subjects in ways that make sense to every audience, so employees understand what's expected of them and why it matters.