Llama Bites:
Having Effective Difficult Conversations

Anyone who has ever been tasked with having a difficult conversation in the workplace knows that they are often uncomfortable for everyone involved. It can be important to address topics like boundaries, precise language for changes, and more. Luckily, there are strategies for handling these types of conversations effectively, with courtesy and kindness.

Video

10 minutes to complete
Available in over 100 languages
Instant certificate download
Mobile and tablet friendly

ABOUT THIS COURSE

Teach your employees and supervisors how to address difficult conversations in the workplace

Help employees know what to do when conversations in the workplace are more difficult than others with EasyLlama’s mini-course on Having Effective Difficult Conversations. Support employees who are tasked with speaking with their peers, subordinates, or even supervisors about difficult topics, like harassment and discrimination, interpersonal conflicts, critical feedback, or uncomfortable but not harassing behaviors.

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Active Listening Skills

Conflict Resolution

Anti-Bribery & Anti-Corruption

Teach your employees and supervisors how to address difficult conversations in the workplace

DURING THIS COURSE

Employees Will Learn:

Identify best practices for preparing for difficult conversations
Describe and use strategies for discussing difficult topics with tact and kindness
Use precise language when describing workplace behaviors that need changing
Set effective boundaries when necessary

Why Difficult Conversations Matters In The Workplace

Difficult conversations create a space for open communication between co-workers and supervisors, allowing employees to express their needs and concerns. This allows for the resolution of conflicts and misunderstandings before they become serious issues. Additionally, difficult conversations can foster trust and respect between employees, which can help to strengthen the overall team dynamic. As uncomfortable as these conversations inevitably are, approaching them using the best practices in this microtraining will make them easier and more effective.

Benefits of Workplace Training for Difficult Conversations

Streamline Workflows

Build a Safe & Productive Workforce

EasyLlama full-length and mini-courses are completely mobile-friendly, allowing employees to complete courses from any device, and boosting company completion rates.

100% Mobile-Friendly Training

EasyLlama full-length and mini-courses are completely mobile-friendly, allowing employees to complete courses from any device, and boosting company completion rates.

Teach employees about better communication skills EasyLlama’s Having Effective Difficult Conversations mini-course!

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Join 7,000+ companies that love the new way of workplace training

Rated 4.9/5

Rated 4.8/5

The most thorough training on having difficult conversations

Implementation

Simply buy licenses based on the number of employees you want to train every year. Get access to the dashboard immediately following your purchase! You can add them individually, send us a spreadsheet or connect with over 1,000 LMS, and HRIS providers. EasyLlama automatically sends an email invitation to each employee as well as follows up with reminders so you don’t have to.

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