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Having Effective Difficult Conversations
Anyone who has ever been tasked with having a difficult conversation in the workplace knows that they are often uncomfortable for everyone involved. It can be important to address topics like boundaries, precise language for changes, and more. Luckily, there are strategies for handling these types of conversations effectively, with courtesy and kindness.
About this course
Teach your employees and supervisors how to address difficult conversations in the workplace
Help employees know what to do when conversations in the workplace are more difficult than others with EasyLlama’s mini-course on Having Effective Difficult Conversations. Support employees who are tasked with speaking with their peers, subordinates, or even supervisors about difficult topics, like harassment and discrimination, interpersonal conflicts, critical feedback, or uncomfortable but not harassing behaviors.
Active Listening Skills
Conflict Resolution
Anti-Bribery & Anti-Corruption
Employees Will Learn:
Identify best practices for preparing for difficult conversations
Describe and use strategies for discussing difficult topics with tact and kindness
Use precise language when describing workplace behaviors that need changing
Set effective boundaries when necessary
Why Difficult Conversations Matters In The Workplace
Difficult conversations create a space for open communication between co-workers and supervisors, allowing employees to express their needs and concerns. This allows for the resolution of conflicts and misunderstandings before they become serious issues. Additionally, difficult conversations can foster trust and respect between employees, which can help to strengthen the overall team dynamic. As uncomfortable as these conversations inevitably are, approaching them using the best practices in this microtraining will make them easier and more effective.
Benefits of Workplace Training for Difficult Conversations
Difficult conversations, if handled poorly, can damage workplace relationships and contribute to a poor working environment. Properly preparing for these conversations and using the best practices recommended in this course can help employees handle these conversations with tact and kindness, preserving workplace relationships and contributing to a positive work culture.
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Best platform to deliver engaging training
We know how important it is to have employees be more engaged with this material. When we were researching new platforms, we met with a few different vendors. Ultimately, EasyLlama had the best platform to deliver engaging training to our team members. And from an HR perspective, the quizzes show that they have to pay attention, and absorb the material as they progress.
Patrick J., Learning and Engagement Manager at Goodwill
10/10
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Teach employees about better communication skills EasyLlama’s Having Effective Difficult Conversations mini-course!
The Highest-Rated Training Solution on the Market
The most thorough training on having difficult conversations
EasyLlama’s microtraining instructs employees on best practices for having difficult conversations and gives examples for executing them, using interactive knowledge checks and real-life video scenarios. Engage employees and create a more productive workplace by addressing these important conversational skills.
FEATURES
Implementation
Simply buy licenses based on the number of employees you want to train every year. Get access to the dashboard immediately following your purchase! You can add them individually, send us a spreadsheet or connect with over 1,000 LMS, and HRIS providers. EasyLlama automatically sends an email invitation to each employee as well as follows up with reminders so you don’t have to.
Purchase Employee Licenses
Assign Training Courses
Send Email Reminders
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COURSES
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