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Why is Diversity Training needed?

In order to create a more diverse and inclusive workplace, many companies have introduced Workplace Diversity Programs. Easyllama is one of the companies to provide this training, as more employers are now aware of unconscious bias and other barriers in the workplace. We all need to promote positive behaviors and attitudes to create a respectful workplace. Sensitivity in this area has never been more important with so many diverse cultures now working together in the workplace.

Why is Diversity Training needed?

Because an often unconscious bias is present in the workplace it is important to approach the problem in a group context without singling any one person out, the training is offered to the whole group. The whole group will benefit from the training and will have a deeper understanding of the diverse cultural and educational backgrounds of others. Once the training has been completed Easyllama offers post training support to clients and offers tools, resources and policies to the workplace.

How is Diversity Training conducted?

An experiential learning approach is used to get the message across and the employees are able to actively participate in this doing role plays and case studies and other training methods. The approach will be discussed with management before the program commences. This is undertaken to determine the needs of the group and for the trainer to map out a suitable approach. 

Implementing the Training Program

Once the training has been conducted it will increase awareness in the employees and they will become more sensitive to issues surrounding diversity. It should go a long way to preventing future harassment and there will be less Human Resource interventions involved as well.

There will be an improved communication amongst the staff and higher employee retention rates. Staff will also be more willing to have increased hiring of people from diverse backgrounds. We all have a responsibility to try to assimilate people from culturally and linguistically diverse backgrounds into our workplaces, and after the training we will all be hopefully more able to do this.

When did Diversity Training start?

The training first started about 25 years ago, and since that time we have been much more culturally sensitive to the needs of others who are from a different background. From that time on it increased the cohesion of the group and allowed us all to work together. At the time we were experiencing big immigration intakes and everyone who came to our country was encouraged to work. In some cases it must have been very hard to adjust to their new life. The programs in diversity training first started in Government departments, and once they were established, the private sector also adopted them for their employees. Easyllama have provided an excellent service to advance diversity and to respect others and we have learnt to value and embrace the difference. Once we got our heads around the fact that there was a difference it was not a hard subject to embrace and we are able to celebrate the differences.

Where to from here?

There are now other ways of building on the training and we can have modules on conflict resolution and ways to move forward with a diverse workplace and other diversity programs. Various programs on diversity training have been taken into schools and hospitals across the country and children seem to grasp the concept of diversity quite quickly. We suspect the younger they are the easier it is for them to accept those concepts as well. We are very lucky that we have so many different cultures now calling our country home, and that they all bring their unique culture and background to us.


Having an online software for training purposes certainly makes it easier to access diversity training. Easyllama have done this so that their products can be readily available to everyone and even people working in remote areas can buy the software and conduct the program for themselves, once they are familiar with the content. Anyone who becomes familiar with the training could run the course and becoming familiar with the product and its contents.

Rocks Llama